Shipping Policy

GRANIA COMPUTERS ("we" and "us") is the operator of (www.myorderstore.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.1. GeneralSubject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.2. Shipping CostsShipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.This price will be the final price for shipping cost to the customer.3. Returns3.1 Return Due To Change Of MindGRANIA COMPUTERS will happily accept returns due to change of mind as long as a request to return is received by us within 10 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.(GRANIA COMPUTERS) will refund the value of the goods returned but will NOT refund the value of any shipping paid.3.2 Warranty ReturnsGRANIA COMPUTERS will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.Upon return receipt of items for warranty claim, you can expect GRANIA COMPUTERS to process your warranty claim within 7 days.Once warranty claim is confirmed, you will receive the choice of:(a) refund to your payment method(b) a refund in store credit(c) a replacement item sent to you (if stock is available)4. Delivery Terms4.1 Transit Time DomesticallyIn general, domestic shipments are in transit for 2 - 7 days4.2 Transit time InternationallyGenerally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.4.7 Items Out Of StockIf an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.4.8 Delivery Time ExceededIf delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.5. Tracking NotificationsUpon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.6. Parcels Damaged In TransitIf you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.7. Duties & Taxes7.1 Sales TaxSales tax has already been applied to the price of the goods as displayed on the website10. Customer serviceFor all customer service enquiries, please submit an enquiry at